Privacy PolicyThank you for visiting Québec Portal and for reading this policy. Please read it carefully and check it regularly for any changes. We also suggest that you refer to the sites associated with this one for details about each of their privacy policies. As soon as you click on a link and leave the gouvernement du Québec’s virtual space, a message informs you that the information exchanged thereafter is not subject to the privacy policies of gouvernement du Québec sites, but to those of the private site. By way of precaution, we therefore urge you to read the privacy policy of the site in question. Use of cookies Use of cookiesThe portal does not set persistent cookies on users’ hard drives. However, to facilitate browsing the site’s ASPs (Active Server Pages), a session cookie must be set in their working memory (RAM or Random Access Memory). This cookie is automatically deleted when users leave the portal. You can disable acceptance of cookie files at any time using your browser’s options. However, this could prevent you from accessing certain online services or advanced functional capability. Information exchanged automaticallyAs soon as you access the gouv.qc.ca site, information is automatically exchanged between your computer and the portal server. However, the information does not identify you personally (e.g. name, phone, address, subject) without action of some kind on your part. The following information is exchanged:
The portal collects this information due to the technological requirements for Web use. The server needs this information to be able to send you files compatible with the computer equipment you are using. Rest assured that none of these requirements enable personal identification. The information is kept and used by the government for statistical purposes (number of visits, the most popular pages, user technology, referring sites and users’ country of origin). It is never used to compile user lists. Transmission of personal informationNo personal information is collected by the portal without your authorization, thereby ensuring compliance with the Act respecting access to documents held by public bodies and the protection of personal information. Under sections 64 and 65 of this statute, any government department or agency must collect personal information from you only if necessary, must identify itself, and must inform you of:
Generally, you are not required to provide personal information. Exceptionally, certain services may ask you for personal information, in which case, strict measures are used to make the site secure. We would remind you that e-mailed information is not fully secure. This is why we do not recommend that you send personal information, such as your social insurance number, by e-mail. Similarly, we do not use e-mail to answer your questions requiring transmission of confidential information. Electronic correspondence is processed according to the same rules of confidentiality as regular mail. If you send personal information by e-mail by completing an online form that is not protected or by registering for a mailing list, we assume you are granting authorization. Rest assured that:
Under the law, you have access free of charge to any personal information about you held by the government. You may ask to have any inaccurate, incomplete or ambiguous information corrected or destroyed. All requests for transmission, correction or destruction of information must be made in writing to the government department or agency concerned. Note Secure electronic servicesThe portal provides target clientele with secure electronic services through an encryption method that guarantees the confidentiality of the personal information exchanged. Services that enable access to confidential information can be accessed only via a user code or password. When you use online services, whether for transactions or other purposes, the portal must confirm your identity by asking you for certain personal information (e.g. name, contact information, file or ID number) needed to:
Credit card information is available only to the service provider and is kept encrypted until the transaction has been completed to the parties’ satisfaction. Note Our security protocolThe portal uses the latest technology and equipment for ensuring the security of its transactional pages and maintaining the confidentiality of the information exchanged. The security protocol used, SSL (Secure Socket Layers), makes it possible to transpose the information entered into encrypted information (128-bits) and to check the identity of the parties (the user and the portal) who communicate with each other online. Generally, secure pages are identified by a symbol [padlock] at the bottom of the screen. This symbol means that transmission of the information provided by the user is encrypted. User responsabilitiesFor optimal security, we recommend that you:
Definition of terms usedThe following definitions are taken from the Grand dictionnaire terminologique de l’Office québécois de la langue française (Webopedia).ASP (Active Server Page) Cookie Domain name Encryptation IP address Persistent cookie Session cookie For more informationSend us your questions using one of the options indicated in Contact concerning access to information and privacy.Statutes Explanatory document Sites |
