Access to information
The Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information gives you the rights of:
- confidentiality of personal information;
- access to Services Québec documents and to your personal information held by our organization;
- correction of your information if it is incomplete, inaccurate, equivocal, or if the collection, release or keeping of the information is not authorized by this law.
Requests for access to documents held by Services Québec covered by the Act must be sent to our person in charge of access to information:
Madame Pierrette Brie
Ministère de l’Emploi et de la Solidarité sociale
425, rue Saint-Amable, 4e étage
Québec (Québec) G1R 4Z1
pierrette.brie@mess.gouv.qc.ca
The template Demande d'accès aux documents d'un organisme public (PDF, 14 KB) may be used.
Regulation respecting the distribution of information and the protection of personal information
Document classification plan
Protection of personal information
Inventory of personal information files
Register of the release of personal information
Studies, research or statistical reports
Documents sent under a request for access
Documents accessible under paragraph 10, section 4 of the Regulation
Documents accessible under paragraph 11, section 4 of the Regulation
Statutes, regulations, directives and policies
Work procedures
Draft regulations published in the Gazette officielle du Québec
Information pertaining to contracts entered into by Services Québec
Documents produced and tabled in accordance with the Standing Orders of the National Assembly
Regulation respecting the distribution of information and the protection of personal information
The Regulation Respecting the Distribution of Information and the Protection of Personal Information requires each public body subject to the Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information (R.S.Q., c. A-2.1) to publish specified information on their websites. That obligation is part of the government’s commitment to be more transparent with citizens.
It is appropriate to mention that, as regards accessibility of documents and information, the Directeur de l’état civil has its own website. Since that body is governed by the Civil Code of Québec, the acts and the register of civil status are not documents contemplated by the Regulation.
However, documents not directly connected to acts or the register of civil status, but ancillary to these, may be subject to the provisions of the Regulation. When these are contemplated by the Regulation, they can be found in the Access to information section of the Services Québec website or may be accessed through a hyperlink to the Directeur de l’état civil website.
The following sections present the various Services Québec documents contemplated by the Regulation, and make it possible to consult them.Top of page
Document classification plan
The Plan de classification des documents (PDF, 69 KB) shows the activities of Services Québec. It facilitates document classification and retrieval.Top of page
Protection of personal information
Services Québec must establish and keep up-to-date an inventory of its personal information files, as provided under section 76 of the Act respecting Access to documents held by public bodies and the Protection of personal information. In accordance with section 4, paragraph 1, subparagraph 5 of the Regulation respecting the distribution of information and the protection of personal information, the inventory must be distributed on its website.
Services Québec implements security measures to protect personal information contained in the files. These measures comply with the standards and good practices relating to information security. Security measures are implemented to ensure physical monitoring of the various access sites, to limit access to files and to guarantee a secure network environment. Services Québec uses secure methods to store and dispose of documents and information on computer mediums.
Inventory of personal information files established under section 76 of the Act
- Annexe D du plan de relève – Affaires opérationnelles du SIRF (Système informatique du Registre foncier du Québec) (PDF, 34 Ko)
- Banque de connaissance régionale (PDF, 34 Ko)
- Banque de données de Mon dossier de Services Québec – Entreprises (PDF, 162 Ko)
- Banque de données pour le Bulletin électronique des entreprises (PDF, 162 Ko)
- Célébrants autorisés – Directeur de l'état civil (PDF, 161 Ko)
- Débiteurs du Directeur de l'état civil (chèques sans provision) (PDF, 162 Ko)
- Demandeurs de certificats ou copies d’actes (PDF, 162 Ko)
- Demande de reconnaissance (société religieuse) (PDF, 162 Ko)
- Dossiers des demandeurs de changement de mention de sexe (PDF, 161 Ko)
- Dossiers d’enquête et affaires policières (PDF, 162 Ko)
- Dossier des demandeurs de changement de nom (PDF, 161 Ko)
- DRH – Banque de candidats démontrant un intérêt pour la réalisation de courts mandats (PDF, 77 Ko)
- DRH – Dossier assiduité (PDF, 34 Ko)
- DRH – Dossier carrière et rémunération (PDF, 35 Ko)
- DRH – Dossier Commission de la santé et de la sécurité du travail (CSST) (PDF, 34 Ko)
- DRH – Dossier médical et invalidité (PDF, 34 Ko)
- DRH – Dotation de dotation et suivi des effectifs (PDF, 34 Ko)
- DRH – Planification des activités de prévention/santé et sécurité (PDF, 34 Ko)
- DRH – Dossier relations de travail (dossier de l'employé) (PDF, 34 Ko)
- Effectif des postes occupés et des postes vacants (PDF, 34 Ko)
- Fiches d’identification des agents de liaison régionaux de la mission « Communication » (PDF, 161 Ko)
- Fichier de paie (inscriptions au système comptable et importation de données au système de suivi de la masse salariale) (PDF, 162 Ko)
- Fournisseurs de services (soumissions) (PDF, 167 Ko)
- Groupes de discussions et tests d'utilisabilité (PDF, 162 Ko)
- Membres de la mission « Communication » et personnes-ressources en mesures d’urgence (PDF, 161 Ko)
- Plans d'intervention régionaux (PDF, 161 Ko)
- Rapport d'ergonomie (PDF, 97 Ko)
- Requêtes judiciaires du Directeur de l’état civil (PDF, 34 Ko)
- Ressources humaines – Gestion prévisionnelle de la main d'oeuvre (PDF, 162 Ko)
- Suivi de la masse salariale (PDF, 162 Ko)
- Système de gestion des commentaires et des plaintes (PDF, 166 Ko)
- Système de gestion des contrats (PDF, 162 Ko)
- Systèmes de gestion des banques de maladies, de vacances, du temps supplémentaire compensé et des mesures d’urgence (Access) (PDF, 162 Ko)Top of page
Register of the release of personal information established under section 67.3 of the Act
Studies, research or statistical reports
Documents will follow.
Documents sent under a request for access
These are documents of interest for the purposes of public information.
Politique sur la réduction des dépenses 2010-2014 (PDF, 35 Ko)
Documents accessible under paragraph 10, section 4 of the Regulation
The description of all of the services offered by Services Québec may be found on the gouvernement du Québec portal.
Documents accessible under paragraph 11, section 4 of the Regulation
This section contains statutes, regulations, directives and policies, as well as work procedures of a similar nature.Top of page
Statutes, regulations, directives and policies
- Directive administrative – Règles et procédures en matière de sondage – Services Québec (PDF, 72 Ko)
- Act respecting Access to documents held by public bodies and the Protection of personal information (PDF, 254 KB)
- Politique-cadre sur la sécurité de l'information de Services Québec (PDF, 101 Ko)
- Politique de gestion des plaintes (PDF, 72 Ko)
- Politique linguistique (PDF, 60 Ko)
- Politique sur la protection des renseignements confidentiels (PDF, 58 Ko)
- Regulation respecting the distribution of information and the protection of personal information (PDF, 69 KB)
- Regulation respecting fees for the transcription, reproduction or transmission of documents or personal information (PDF, 124 KB)
- Regulation respecting retention schedules, transfer, deposit and disposal of public archives (PDF, 25 KB)
You will find the regulations and directives that concern the activities of the
Directeur de l'état civil in the
Access to information section of its website.
Work procedures
Draft regulations published in the Gazette officielle du Québec
Documents will follow.
Information pertaining to contracts entered into by Services Québec
The distribution of information pertaining to contracts is part of the gouvernement du Québec’s objective to be accountable with increased transparency for :
- the process of awarding contracts;
- the proper use of public funds;
- the fair treatment of tenderers.
The
Système officiel d’appel d’offres du gouvernement du Québec (SEAO) enables you to consult information pertaining to contracts entered into by
Services Québec, as provided by section 22 of the Act respecting contracting by public bodies.
Documents produced and tabled in accordance with the Standing Orders of the National Assembly
Documents tabled in the National Assembly of Québec are in the Documents of interest section. Top of page
